12 Lesson 012: Complaining about a wrong order or bad service

Complaining about a wrong order or bad service

Complaining about a wrong order or bad service

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Complaining about a wrong order or bad service - Mask Toggle

# Sentence
#1

Excuse me, I did not order this dish.

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#2

I ordered chicken, but you served me fish.

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#3

This food is cold, please heat it up.

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#4

I placed my order an hour ago, and it still hasn't arrived.

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#5

The quality of this product is very poor, I want to return it.

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#6

The size I ordered did not come, the wrong size was sent.

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#7

There is an error in the bill, I did not eat that much.

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#8

The room has not been cleaned, I want a different room.

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#9

I would like to speak to the manager.

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#10

The delivery arrived three days late, this is not acceptable.

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#11

I am not satisfied with your service, it needs improvement.

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#12

The product is completely different from what I saw online.

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#13

There was a hair in the food, this is extremely unpleasant.

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#14

I want a refund because the product is defective.

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#15

The waiter is not paying any attention to us.

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#16

I would like to exchange it, even if a refund is not possible.

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#17

My clothes were damaged at the dry cleaners.

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#18

The technician did not do the job properly, the problem has returned.

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#19

I called three times, but no one responded.

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#20

There is a difference between the information on the packaging and the actual product.

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#21

I would like to submit a written complaint about this matter.

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#22

The wrong WiFi password was given, I cannot connect.

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#23

This is the second time the same mistake has happened, I want a solution now.

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#24

The price shown on your website is lower than what is being charged in the shop.

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#25

I am very frustrated because my problem is not being resolved.

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#26

I hope you will resolve this quickly.

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#27

I want someone to take responsibility and look into my problem.

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#28

I never want this kind of service again.

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#29

I will report this to your customer care.

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#30

I will write a review about your service so that others are aware.

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Course Lessons

Practical English — Confident

/55
1
Lesson 001: Talking about yourself in an organized way — personality, interests, life
2
Lesson 002: Describing a memorable event or experience
3
Lesson 003: Describing a place or person in detail
4
Lesson 004: Talking about future plans and dreams
5
Lesson 005: Talking about a past mistake or lesson learned
6
Lesson 006: Expressing likes and dislikes with reasons
7
Lesson 007: Giving your opinion on a topic
8
Lesson 008: Agreeing and disagreeing
9
Lesson 009: Giving and taking advice
10
Lesson 010: Expressing happiness, sadness, frustration and surprise
11
Lesson 011: Reporting something broken or lost
12
Lesson 012: Complaining about a wrong order or bad service
13
Lesson 013: Making, changing and canceling appointments
14
Lesson 014: Explaining reasons for being late and apologizing
15
Lesson 015: Clearing up a misunderstanding
16
Lesson 016: Asking for help when things go wrong at the airport
17
Lesson 017: Making requests and reporting problems at a hotel
18
Lesson 018: Answering questions at immigration
19
Lesson 019: Understanding directions and asking for help abroad
20
Lesson 020: Sharing your travel experience
21
Lesson 021: Talking at tourist spots and getting information
22
Lesson 022: Explaining your health problem — when it started, how it feels
23
Lesson 023: Understanding doctor's advice and asking follow-up questions
24
Lesson 024: Buying medicine and asking about dosage
25
Lesson 025: Booking a medical appointment — on phone and in person
26
Lesson 026: Asking detailed questions about a product
27
Lesson 027: Returning or exchanging a product
28
Lesson 028: Reporting a problem with an online order
29
Lesson 029: Calling someone for a repair and explaining the issue
30
Lesson 030: Daily conversations with colleagues
31
Lesson 031: Giving updates on your work progress
32
Lesson 032: Sharing opinions and asking questions in a meeting
33
Lesson 033: Requesting leave with a reason
34
Lesson 034: Professional communication on phone and email
35
Lesson 035: Getting to know a new colleague
36
Lesson 036: Talking about yourself in an interview
37
Lesson 037: Describing your experience and skills
38
Lesson 038: Answering common interview questions
39
Lesson 039: Your first week at a new job
40
Lesson 040: Asking questions and joining discussions in class
41
Lesson 041: Discussing your study plans and goals
42
Lesson 042: Participating in an online course and asking questions
43
Lesson 043: Making and changing plans with friends
44
Lesson 044: Inviting someone and responding to invitations
45
Lesson 045: Conversations at parties, weddings and events
46
Lesson 046: Hosting guests at home
47
Lesson 047: Congratulating and offering condolences
48
Lesson 048: Giving simple opinions on environment and nature
49
Lesson 049: Talking about problems in your local area
50
Lesson 050: Talking about movies, series and books — with reasons for preferences
51
Lesson 051: Talking about sports and matches
52
Lesson 052: Talking about social media — good and bad sides
53
Lesson 053: Reporting internet and mobile problems
54
Lesson 054: Basic banking — withdrawal, deposit, transfer
55
Lesson 055: Renting a place and talking to the landlord

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