people will always have hope, no matter the situation
人们无论在什么情况下都会怀有希望 (renmen wulun zai shenme qingkuang xia dou hui huaiyou xiwang)
"Even in the darkest times, he believed things would get better because hope springs eternal."
"即使在最黑暗的时刻，他也相信事情会变好，因为希望永存。" (jishi zai zui hei an de shike ta ye xiangxin shiqing hui bian hao yinwei xiwang yongcun)
to make small adjustments to improve performance
to quietly discover what people think
to take pride in who you are or what you do
to pay attention to small details or finalize things perfect...
high-quality content is the most important factor for succes...
to express gratitude
