the complete experience a user has with a brand or product
полный опыт, который пользователь получает от взаимодействия с брендом или продуктом (polnyy opyt, kotoryy pol'zovatel' poluchayet ot vzaimodeystviya s brendom ili produktom)
"Mapping the user journey helps improve customer satisfaction."
"Картирование user journey помогает улучшить удовлетворенность клиентов." (kartirovaniye **user journey** pomogayet uluchshit' udovletvorennost' kliyentov.)
to relax and take things easy
to complete a form by providing information
in a position of leadership or control
to become aware of something important
to prevent failure or disaster by taking timely action
something will happen eventually; be patient
